Privacy Policy
Effective Date: December 17 , 2024
1. Introduction
Welcome to Hali Africa (“we,” “our,” “us”). We are committed to protecting your privacy and ensuring that your personal information is collected and used appropriately, lawfully, and transparently. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website https://haliafrica.com/.
2. Information We Collect
We may collect and process the following personal information:
- Personal Identification Information: Name, email address, phone number, and physical address.
- Payment Information: Credit or debit card details and billing information.
- Technical Data: IP address, browser type, operating system, and browsing behavior on our website.
- Location Data: Geographical location based on IP address or GPS data, with your consent.
- Cookies and Tracking Technologies: Information collected through cookies and similar technologies.
3. How We Collect Information
We collect information through:
- Direct Interactions: When you fill out forms, make bookings, or contact us directly.
- Automated Technologies: As you interact with our website, we may automatically collect technical data.
- Third-Party Sources: Such as analytics providers and payment processors.
4. Use of Your Information
We use your personal information to:
- Provide and manage our services, including bookings and payments.
- Communicate with you regarding your bookings, inquiries, or other requests.
- Improve our website, services, and customer experience.
- Comply with legal obligations and protect our legal rights.
- Send promotional materials, with your consent.
5. Sharing Your Information
We may share your information with:
- Service Providers: Third parties who assist us in providing our services, such as payment processors and IT support.
- Legal Authorities: When required by law or to protect our rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.
8. Your Rights
Under the Protection of Personal Information Act (POPIA), you have the right to:
- Access your personal information.
- Correct or update inaccurate or incomplete information.
- Object to the processing of your personal information.
- Withdraw consent where processing is based on consent.
- Lodge a complaint with the Information Regulator.
9. Cookies and Tracking Technologies
Our website uses cookies to enhance user experience. You can set your browser to refuse cookies, but some parts of our website may not function properly as a result.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to read their privacy policies.
11. International Data Transfers
We may transfer your personal information to countries outside of South Africa. We will ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the effective date.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
- Email: info@haliafrica.com
- Phone: +27 67 771 3581
- Address: 82 Hazel Rd, Rylands, Cape Town, South Africa, 7764
By using our website, you consent to the terms of this Privacy Policy.